Cyber scams rising sharply; Scam victims face trauma of losses

Home Ministry ramps up efforts as losses hit rm1.12bil

ONLINE scams in Malaysia have caused a staggering Rm1.12bil in financial losses in just the first half of 2025 alone, says the Home Ministry.

It said that the government would begin intensifying its efforts and curb online scam losses in the country, which include strengthening the National Scam Response Centre (NSRC), in response to the growing scam cases.

The ministry said this would involve the creation of new positions involving various schemes.

“Prime Minister Datuk Seri Anwar Ibrahim has also agreed for the NSRC to be placed under the direct supervision of the Home Ministry. It has also been decided that it will be led by the police force,” the Home Ministry said in a parliamentary written

“Prime Minister Datuk Seri Anwar Ibrahim has also agreed for the NSRC to be placed under the direct supervision of the Home Ministry.” Home Ministry

reply to R. Yuneswaran (Phsegamat) on the amount of money lost by Malaysians due to online scams and the steps being taken to address the issue.

The ministry also said it is studying the feasibility of drafting a Cybercrime Bill as part of its efforts to combat cybercrimes in the country. It added that its Semakmule portal, which enables the public to check bank account numbers, phone numbers and companies used by scammers, currently has 265,869 bank accounts, 211,265 phone numbers, and 12,724 company names recorded.

On Aug 5, the Digital Ministry said online scam financial losses in 2024 reached a worrying Rm1.58bil, a 2.53% increase from the year prior.

It was reported earlier that to cope with an average of 500 scamrelated calls per day, the government has approved an additional 139 permanent staff for the NSRC.

In the interim, 40 Commercial Crime Investigation Department personnel have been deployed to assist operations.

Currently, the NSRC is supported by personnel from the police, Bank Negara, calling agents appointed by the central bank and bank officers.

Home Minister Datuk Seri Saifuddin Nasution Ismail said the NSRC’S operations will be relocated to Cyberjaya by early September to allow all agencies to work under one roof.

The Star

https://www.thestar.com.my › nation › 2025/08/15 › sc...

Scam victims face trauma of losses

Scam victims face trauma of losses

https://www.thestar.com.my/news/nation/2025/08/15/scam-victims-face-trauma-of-losses

M'sians whose money vanished also have sleepless nights and trust issues. PETALING JAYA: At 5am on April 1, 2023, Lawrence was jolted awake .

Online scams becoming ‘silent killers’, police say

 

ACP Abdul Rozak (centre) launching the poster. With him are Teoh (right) and Hoe. — Photos: ZHAFARAN NASIB/The Star

THE growing menace of online scams have become impossible to ignore, with police describing them as “silent killers”, where the crimes not only drain victims financially but also leave lasting emotional scars and shatter livelihoods.

Investigation officer Inspector Muhammad Hyzreen Mohd Zain said such scams could wipe out victims’ savings and “subsequently destroy their lives.”

“Scams don’t just take your money, they destroy futures. They’re silent killers,” he said during his speech at Scam Awareness Talk + Say No to Scam campaign held at a mall in Farlim, Air Itam, Penang.

He said such crimes could also tarnish the reputation of enforcement agencies and erode public trust when victims mistakenly believe authorities failed to act.

He urged the public to practise digital vigilance to prevent falling prey to such schemes.

Insp Muhammad Hyzreen urges the public to practise digital vigilance.

Insp Muhammad Hyzreen stressed that many victims unknowingly allow scammers access to their financial information simply by downloading suspicious apps or clicking unverified links.

He advised the public to avoid sharing personal or banking information over the phone, even if the caller claimed to be from a government agency or financial institution.

He said scammers would often impersonate officials to gain trust and extract confidential data.

Insp Muhammad Hyzreen also reminded attendees to be wary of investment offers that promise unusually high returns.

“Always verify with Bank Negara or official sources before committing to any investment platform,” he said.

He encouraged the public to report any suspicious activity immediately to the National Scam Response Centre (NSRC) at 997, or contact the nearest police station for guidance.

The talk, organised as part of the campaign, aimed to educate the public on emerging fraud tactics and reinforce the importance of community vigilance in combating financial crime.

Organised by 30 Lions Clubs from Penang with collaboration from police, the event also saw the launch of the Call 997 poster.

Event organising chairman Teoh Shaw Jhee said the club had printed 2,000 copies of A2 posters which will be put up around Penang.

“The posters will be placed in public areas such as markets, schools, malls and high-rise buildings,” Teoh said in his speech.

Teoh said cyber and financial scam cases were now a threat to the public, and as such, it was important to raise awareness.

He said Lions Clubs could help police raise awareness of scams.

He said the posters was also to inform and educate the public on who to call if they faced the threat of scams in their daily life.

“Awareness is our first line of defence, calling 997 is the right way when you risk being scammed,” he added.

Present during the programme were George Town OCPD Asst Comm Abdul Rozak Muhammad, his deputy Supt Lee Swee Sake and District Governor Lions 308 B2 Don Hoe.

ACP Abdul Rozak, who launched the poster, praised Lions Clubs for organising the event and described the initiative as a noble effort.

“While we remain fully committed to combating corruption, success requires the collective support and cooperation of all stakeholders,” he said in his speech.

He advised the public not to be easily misled or duped by attractive offers from unknown individuals online.

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